Can I receive a non-binding offer?
Our consultants look forward to receiving your inquiry by e-mail or telephone. In order to create a meaningful offer, it is important to know the page count, the bookblock size and the print run.The type of paper, the type of binding and possibly further finishing are also decisive for the production costs. We would be happy to arrange a personal consultation with you to help you make the right decision.
I’m still not sure about the paper and the binding method. Is it possible to view paper and binding samples?
In our customer room in the Sportfliegerstraße you can see all kinds of different references and samples to inspire you and make an informed decision about the exact nature of your product. On request we can also send you paper and dummy samples, which will be invoiced together with the order.
What information is required to place an order?
Once the exact specifications of the product have been determined, we will need a billing address to accept the order. To avoid complications after production, we also ask fort he delivery addresses and the delivery distributor for placing the order.
Which formats can I have produced?
To enable machine finishing, the final format should be at least 74 mm x 105 mm (Din A7) and at most 305 mm x 420 mm (approx. Din A3). Special formats can certainly be realized by hand. Our printed sheets have a maximum size of 1050 mm x 750 mm.
How long does a print production take?
Simple products like posters and flyers can be delivered within a few days after data delivery. More complex products such as hardcover books with additional finishing can take between 2 and 4 weeks.
How can I help to get a good print quality according to my wishes?
As a customer you have the possibility to be involved in every single production step to guarantee a successful production together with us. First of all, it is particularly important to deliver the print data according to our guidelines (see print data). After the delivered print data have been checked by our pre-press department, you will receive a view PDF for permission to print, which you can check for possible errors in typesetting and images and correct if necessary. For an additional charge, you can receive a color proof at the same time and thus ensure a particularly color-accurate production. For complex products, we are happy to make an appointment for personal print coordination – so you can be there when your first sheets come off the press. Here you can put the finishing touches to your pictures together with our experienced printers. Before the printed sheets reach the bookbinder for further processing, we usually obtain binding approval from them by sending you an unbound hand sample free of charge.
What payment options do I have?
We acceot cash payment and bank transfer.
Which file format should my print file have?
Please send us only printable single pages in PDF/X4 standard. We need covers with spine, fold-out pages and leaflets as mounting surface „in strips“, i.e. in PDF page. Cover and contents can be transmitted as separate files.
How can I send my print-ready data?
We prefer transmission via We-Transfer or via our encrypted FTP servers. For smaller data volumes (less than 50 MB) we also accept e-mail attechments.
Will my print data be checked?
We always check all supplied print data and correct errors where possible to guarantee a correct representation. You will then receive a view PDF to check the result and release your job for printing.
In what resolution should I embed images and graphics?
For the best possible print quality at a suitable file size, we recommend an image resolution of 300 dpi. Vector files are ideal for graphics with particularly fine lines and very complex graphics benefit from an increased resolution of 600 dpi.
What do I have to consider with text and fonts?
To avoid problems, all fonts used should be embedded in the PDF document or converted into paths. Please keep in mind that black writing is only used in one color.
Which color profile should I select for PDF export?
We recommend the use of the following color profiles:
for coated papers: ISOcoated_v2_300.icc
for uncoated papers: PSOUncoatedISO12647(ECI).icc
You can download the profiles under “DOWNLOAD“.
Please avoid the delivery of RGB data, as unwanted color deviations may occur due to the automated conversion to CMYK.
Which marks should I export with the PDF?
We only need the cutting marks for our production and ask you to do without color control strips and page information when exporting. In the case of shortened pages or complex types of folds, it is advisable to create additional marks in the document as long as they are outside the bleed.
What trimming allowance is required?
To avoid white streaks on the cut edges, your document should should be trimmed with 3 mm bleed on the outer edges.
How do I create data for finishing (UV varnish, embossing, die-cutting)?
If finishing is to be made after printing, please create these as special colors with a unique name in the PDF. Please make sure that this is overprinted and that the color underneath is not to cut out.
What ist he minimum line width I should use?
The line width used for positive lines should not be less than 0.1 mm if possible. For negative lines (e.g. white on black) a value of 0.2 mm applies.
How do I correctly apply the spine thickness of a brochure or a book cover?
The thickness of a brochure depends on various factors such as paper and number of pages. To ensure that the spine line is centered in the finished product and that the image and color ends fit well, it is important to create the correct spine width in the data in advance and to make it clear with fold marks. Please have our consultants determine the correct spine thickness – either mathematically or by creating a blind sample. In the case of a hardcover production they will also provide you with the exact measurements for a book cover.
What do I need to consider when designing the cover of brochures?
If an image or other graphic elements overflow from the inside cover (U2 & U3) onto the subsequent content page 1, a piece of the image may disappear in the binding due to gluing surfaces (side gluing when cover is joined to the content block). This must either be taken into account by an appropriate design or important image elements must be moved 6 mm out of the spine in this area (U2 & content p. 1 or last content page and U 3). Please contact our prepress department if you have any questions regarding realization.
FSC® certification and CO₂ compensation
On request we can make your production FSC®-certified (license code: FSC®-C104586) and climate neutral. There are also many other ways to make your print product as environmentally friendly as possible. Please talk to us!